Compleo Legal

Privacy Policy

1. Privacy Statement

At Compleo Legal (Compleo), we are committed to protecting your privacy and providing you with adequate security at any point of interaction with us. This Privacy Policy describes what information we collect, what we do with it and how we protect it.

References in this policy to “we”, “us”, “our”, “the Firm” or “Compleo” are references to Compleo Legal.

Reference in this policy to “personal data” means any information that identifies, or could be used to identify, a person, either on his, her or its own or together with other information.

2. Application

This Privacy Policy, together with our Terms and Conditions, includes the principles governing our use of your information and related information. This Privacy Policy applies to you as soon as you first use Compleo’s website.

3. Non-Personal Information

We sometimes collect certain information during your visits to our website. We do this to perform certain tasks such as to grant you access to some parts of our web site or conduct research on your behaviour on our site to improve our services. We will not disclose your information to any person outside our organization except as described in this Privacy Policy.

4. How We Obtain Personal Data

The Firm collects Personal Data/Personal Information while providing legal services to clients and as provided by visitors to its website:

We may also collect Personal Information about you when you interact with us on our social media platforms and may also automatically collect information that may contain Personal Information.

5. Scope of the Personal Data We Collect

The personal data that we collect, and process may include:

  • basic information such as name, employer, title, age, relationship/affiliations with a person or organization;
  • contact information such as physical address, email address, fax and phone number(s);
  • technical information (including your IP address), information obtained from a visit to our website;
  • background information such as provided by you or as part of our recruitment process;
  • confidential information provided to us by or on behalf of our clients or generated by us in the course of providing legal services;
  • details relating to your visits to our offices; or
  • any other information relating to you which you may provide to us.

6. How We Use Personal Data

Compleo’s collection and use of personal data is guided by certain principles. These principles state that personal data should:

  • be processed fairly, lawfully and in a transparent manner;
  • be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with such purpose;
  • be adequate, relevant and limited to what is necessary to fulfil the purpose of processing;
  • be accurate and where necessary, up to date. In the event data is inaccurate, steps should be taken to rectify or erase such data;
  • not be kept for longer than necessary for the purpose of processing;
  • be processed in accordance with the data subject’s rights; and
  • be kept safe from unauthorised processing, and accidental loss, damage or destruction using adequate technical and organizational measures.

We use the personal information you provide to respond to your request or inquiry and in the ordinary course of conducting our business. Generally, we use the information (including personal information) that we collect online as follows:

  • providing legal advice or other services to our clients;
  • managing our business relationship with you or your organization, whether in connection with the delivery or procurement of goods and services or as your employer or former employer, including processing payments, accounting, billing and collection, and related services;
  • acting in compliance with our legal obligations;
  • supervision of access to our offices, systems and online platforms;
  • to contact you and respond to your requests and enquiries;
  • to personalize your visit and your use of our services and to assist you while you use those services;
  • to carry out, monitor and analyze our business or website operations;
  • to conduct our recruiting and selection process;
  • complying with court orders and other legal requirements;
  • for direct marketing purposes, including to send you newsletters, client alerts and information we think may interest you;
  • processing what is necessary for Compleo or third parties’ legitimate purposes provided that such interests do not override your interests or your fundamental rights and freedoms; or
  • for any related purpose or for any purpose for which you provided the personal data to Compleo.

7. Information We Share

We may share the information about you and your dealings with us, to the extent permitted by law, with the following:

  • Regulators, Government Agencies or Courts – It may be necessary by law or requests from public and governmental authorities within or outside your country of residence for Compleo to disclose your Personal Information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate;
  • Compleo’s auditors;
  • Compleo’s employees;
  • Compleo’s strategic partners/service providers – for the purpose of improving and providing our products and services to you. Your Personal information will not be shared with third parties for their marketing purposes.

We may also disclose information about you if we determine that disclosure is necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer all personal information we collect to the relevant third party.

Information about our customers and their usage of our website is not shared with third parties for their marketing purposes. We do not disclose any information about any user’s usage of our web site except in specific cases, and we do not share information.

8. Keeping Your Personal Data Secure

We will continuously take appropriate measures to safeguard your information. We secure and ensure that the appropriate technical and organizational measures are in place to protect your information from loss, unauthorized access, misuse, modification or disclosure.  Personal data may be stored on our own technology systems or those of our vendors, or in paper files.

Your information with us remains secure because:

  • we use strict security measures and technologies to prevent fraud and intrusion;
  • our security controls and processes are regularly updated to meet industry standards; and
  • our employees are trained and required to respect the confidentiality of any information held by us.

9. Where We Store Your Information

All Personal Information you provide to us is stored on our secure servers as well as secure physical locations and cloud infrastructure, where applicable. The data that we collect from you may be transferred to and stored at a destination outside Nigeria or the European Economic Area (“EEA”). Whenever your information is transferred to another location, we will take all necessary steps to ensure that your data is handled securely and in accordance with this privacy policy.

10. How Long We Store Your Information

We retain your data for as long as is necessary for the purpose(s) that it was collected. Storage of your data is also determined by legal, administrative or operational requirements. We only retain information that allows us to comply with legal requests for certain data, meet business and audit requirements, respond to complaints and queries, or address disputes or claims that may arise.

Data which is not retained is securely destroyed when it is identified that is no longer needed for the purposes for which it was collected.

11. Cookies and Web Beacons

Compleo Legal uses ‘cookies’. Cookies are small pieces of data stored on your device when you visit a website. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. We use cookies to optimize your experience by customizing our web page content based on visitors’ browser type or other information. We also use cookies to analyze traffic on our website.

Compleo Legal also uses ‘web beacons’. A web beacon is a technique used on website pages to check a visitor’s access of content on a website.  We use beacons for analytics and to understand your use of our website.

You can choose to disable cookies and web beacons through your individual browser options. You can find more detailed information about cookie and web beacon management with specific web browsers at the browsers’ respective websites.

12. Third Party Privacy Policies

Compleo Legal’s Privacy Policy does not apply to other websites. We advise you to consult the respective privacy policies of these third-party websites for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

13. Retaining Your Personal Data

We will delete your personal data when it is no longer required or you withdraw your consent (whichever is applicable), if we are not legally required or otherwise authorized to continue to hold such data. We may retain your personal data for an additional period to the extent that deletion would require us to overwrite our automated disaster recovery backup systems or to the extent it is necessary to assert or defend legal claims during any relevant retention period.

14. Your Rights Regarding Your Personal Data

In addition to your rights under applicable data protection legislation and where we are authorized or required by applicable law and by our professional obligations, we will provide you, upon request, with a copy of your personal data. Except as provided in this policy, we will not use your data for any automated decision making or any profiling. You also have the right to be forgotten and to limit our processing of your personal data.

15. Children’s Information

We encourage parents and guardians to observe, participate in, monitor and, guide their online activity.

Compleo Legal does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will use our best efforts to promptly remove such information from our records.

16. Privacy Policy Changes

This Privacy Policy is effective from December 1 2020. We reserve the right to amend this Privacy Policy from time to time to reflect changing legal requirements or our processing practices. Such changes will be operative upon the date any updated versions of our Privacy Policy is uploaded to our website.

17. Copyright

The materials published on this website are unless otherwise stated the copyright works of Compleo Legal. You are permitted to view, store, print, reproduce, copy, and distribute any pages within this web site for non-commercial use. The reproduction, permanent storage, or retransmission of the contents of this web site without the prior written consent of Compleo Legal, is prohibited. When you do make copies, the content of the published material and the copyright notices must remain intact, your communication of the content must not be misleading or inaccurate and a copy of this notice must accompany any copies of the materials. You may not create a link to any part of our website, without our prior written consent.

18. Disclaimer

The information materials and opinions contained on this website are for general information purposes. They are not intended to constitute legal or other professional advice and services, as such, should not be relied on or treated as a substitute for specific advice relevant to any circumstances. We do not accept any responsibility for any loss that may arise from reliance on information or materials published on this website.

19. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us by e-mail at contact@compleolegal.com or by telephone at +2348023604638.